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Be brutally honest as you grade your small business or business unit in each of the following areas. For best results, have other people in the organization complete a copy as well.
Grading Key:
A = We are consistently very strong in this area
B = Generally, we are functional in this area with just occasional problems
C = We are definitely weak in this area. Our problems are ongoing
D = This is a major problem for us costing us time, money, and productivity
F = We are not doing well in this area at all and we don’t know what to do to improve
- ____ Clear mission, purpose, and business unit
- ____ Consistently productive staff
- ____ Creative, collaborative, and energetic team functioning
- ____ Effective and respectful interpersonal communications at all levels
- ____ Structured, on-going, effective training for new and existing staff
- ____ Clear and accurate job descriptions and expectations
- ____ Effective problem-solving mechanisms with clear lines of responsibility and a focus on long-term solutions
- ____ Overall staff satisfaction
- ____ The right people in the right seats
- ____ Talented people are attracted to your organization and remain
- ____ Ethical operations – honesty, clarity, high regard for personal and professional legal and moral obligations
- ____ Overall customer satisfaction
- ____ Strong operational efficiency with minimal waste
- ____ Clearly defined culture that works for everyone
- ____ An environment that demonstrates and encourages diversity
Unhappy with your grades?
Contact The Owens Group, Inc. for a no-cost, no-obligation consultation.
We can help!
The Owens Group, Inc.
contact@theowensgroupinc.com
770-664-5293 |
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